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Privacy policy
1. Introduction
At tuoshanshop("we," "us," or "our"), your privacy is important. This statement explains how we collect, use, share, and process your personal information.
2. Collection and Use of Personal Data
Personal data is information that can directly or indirectly identify you. We collect data to ensure security, verify accounts, prevent fraud, and protect our services—always based on legal and legitimate grounds.
2.1. Data We Collect
Data You Provide: When you create an account, make a purchase, contact support, or participate in surveys, we collect information like your name, email, shipping address, payment details, and account credentials.
Automated Data Collection: We automatically collect technical data when you visit our site, including IP address, device type, browser, operating system, usage patterns, and approximate location (via IP or GPS where available and consented).
2.2. How We Use Your Data
We use personal data to:
Provide, improve, and personalize our products and services.
Communicate with you regarding orders, updates, and promotions (with your consent).
Conduct research, analysis, and audits to enhance user experience.
Protect against fraud, abuse, and security risks.
Marketing Consent: We only send marketing communications or share data with third-party partners with your prior express consent. You may withdraw consent anytime by contacting us.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device to recognize you, remember preferences, and analyze site usage. We use cookies and similar technologies to improve functionality, personalize content, measure ad performance, and enhance security.
You can manage cookie settings through your browser, but disabling them may affect site functionality.
4. Data Sharing and Disclosure
We may share your data:
With trusted partners who assist in providing services, under strict confidentiality agreements.
To comply with legal obligations, enforce our policies, or respond to lawful requests.
In business transfers (mergers, acquisitions, etc.), where data may be transferred to a successor entity.
We do not sell personal data to third parties for independent marketing.
5. Data Security and Retention
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or loss. We retain personal data only as long as necessary for the purposes stated, or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict certain processing.
Withdraw consent (where applicable).
Lodge a complaint with a data protection authority.
To exercise your rights, contact us. We will respond within 30 days and may request identity verification for security purposes.
7. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If we become aware of such collection, we will delete it promptly. If you believe a child has provided us with data, please contact us.
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
9. Changes to This Statement
We may update this Privacy Statement periodically. The latest version will be posted on our site with the effective date. Continued use of our services after updates constitutes acceptance of the revised terms.
10. Contact Us
For questions about this Privacy Statement or your data, please contact:
Email: admin@tuoshanshop.com
Governing Law: This statement is governed by the laws of Indonesia.